via AI reactivation — voice & SMS, English & Spanish

Win back patients you've lost

Your practice already owns a database of patients who stopped booking. Our AI scans Dentrix, Open Dental or Eaglesoft for lapsed patients and overdue recalls, ranks them by value and recency, and works the list by voice and SMS in English and Spanish.

from $599 / mo

The cheapest new patient you'll ever book is one you already treated — and right now they're sitting unworked in your practice management system, sorted by nothing at all.

The problem

Your best leads are already in your database

Every practice carries hundreds of lapsed and dormant patients — overdue recalls, no-shows that never rebooked, treatment plans left unfinished, hygiene visits that quietly slipped a year. Your front desk knows they exist, but between answering phones and checking patients in, nobody ever has time to chase them, so they fall off the schedule one by one. And when someone does find an hour to call, they start at the top of an alphabetical list instead of with the patients actually worth the call. Meanwhile you spend on ads to win strangers, when acquiring a new patient costs far more than reactivating someone who already trusts you. The list of people most likely to book this month isn't out there in a campaign — it's already inside your software, untouched.

Our approach

AI that reactivates patients automatically

We connect to Dentrix, Open Dental or Eaglesoft and let the AI scan the whole base: every lapsed patient, every overdue recall, every unfinished plan. It then scores them — by patient value and by how recently they were last seen — so the outreach starts with the patients most worth recovering instead of whoever happens to be first alphabetically. From there it works the list continuously by voice call and SMS, in English or Spanish depending on the patient, with a message tuned to why they lapsed. It answers the routine questions, books the patients who say yes straight into the practice management system, and hands warm conversations to your front desk. And because it can see what was booked and produced, it reports revenue recovered patient by patient — so reactivation stops being a hopeful campaign and becomes a line you can read. No new ad spend, no extra front-desk hours, and no good patient left forgotten in the system.

What's included

Everything you get

PMS scan — Dentrix, Open Dental, Eaglesoft

We connect securely and the AI scans your whole base for lapsed patients, overdue recalls and unfinished treatment — no manual list-building from your team.

Value & recency scoring

Every candidate is ranked by patient value and how recently they were last seen, so the highest-worth patients get worked first, not last.

Voice & SMS outreach in English and Spanish

The AI reaches each patient by call and text in their language, in your practice's voice, with a reason to come back that matches why they lapsed.

Booking straight into your PMS

Patients who say yes are booked live into Dentrix, Open Dental or Eaglesoft, and warm or complex conversations route to your front desk.

Revenue recovered, patient by patient

Reporting ties each recovered appointment back to the patient and the production it brought in — exportable to CSV, not a vanity dashboard.

Compliance & opt-out handling

Outreach built within patient-privacy and healthcare communication rules, with consent and opt-out managed across voice and SMS.

How we work

How we deliver this

01

Audit & connect

We start with a free 5-minute AI practice audit, then connect Dentrix, Open Dental or Eaglesoft so the AI can read the base directly.

02

Scan & score

The AI surfaces every lapsed patient and overdue recall, then scores them by value and recency so the list is worked in the order that pays.

03

Build the outreach

Voice and SMS sequences in English and Spanish, written in your practice's tone and matched to why each patient went quiet.

04

Run in the background

The AI calls and texts, answers routine questions and books responders straight into your practice management system — day after day.

05

Report & refine

You see revenue recovered patient by patient, and we tune scoring, timing and messaging around whatever actually brings people back.

What your practice gets

  • A refilled schedule sourced from the database you already own
  • The highest-value lapsed patients worked first, not whoever is alphabetically first
  • Spanish-speaking patients reactivated in their own language, by call and text
  • Recovered appointments booked live into Dentrix, Open Dental or Eaglesoft
  • Revenue recovered reported patient by patient, exportable to CSV
  • Your front desk freed from cold recall calls to focus on patients in the chair
Get my free audit →
8+

Years working with medical clinics in the US & Europe

15

Medical companies, including a major dental network

30+

Specialists across 6 dedicated departments

4.9

Average client rating · month-to-month, no lock-in

Proof you can verify

Proof, not promises

22.8M views on one medical short — and 23.1M on the channel in five months, with zero paid reach. All public: check it yourself.
PM
@PrisraMarketingPublic YouTube · verifiable
202,589 LinkedIn impressions in 90 days (+6,569%) for a healthcare B2B account — screenshots in the analytics, not a testimonial.
IN
LinkedIn campaignClient account · verifiable
We report to booked appointments and cost-per-booked-patient, not views — and we put named client references on your strategy call.
TX
How Tepexa reportsEvery engagement
FAQ

Questions, answered

It scores every candidate on two axes: patient value — what they've historically produced and what treatment is still open — and recency, meaning how long since their last visit. The list is then worked in that order, so a high-value patient six months overdue gets reached before a low-value one from four years ago. Most practices have never had that list sorted at all.

Ready for this in your practice?

Take the free 5-minute audit — we'll map the exact plan and budget for your practice.

Free AuditContact