via an AI receptionist, 24/7 — English & Spanish

Never miss a patient call

An AI front desk that answers every call in under a second, around the clock, in English and Spanish — and books, reschedules or cancels the appointment live in Dentrix, Open Dental or Eaglesoft while the patient is still on the line.

from $249 / mo

The patient who reaches voicemail doesn't leave a message — they call the practice down the street. And the one who asks in Spanish is lost before your phone finishes its first ring.

The problem

Every missed call is a lost patient

Phones ring during procedures, over lunch, after hours and on weekends — and a caller who hits voicemail simply dials the next practice instead of waiting for a call back. Your front desk can't be on two calls at once, can't answer at 9pm, and is buried in admin during the busiest hours of the day. If the caller opens in Spanish, the odds get worse: hold music, a transfer that never happens, a hang-up. Industry after industry shows the same pattern — the most expensive lead you'll ever lose is the one that already decided to book and couldn't get through. The marketing did its job and the ad spend worked; the leak was the phone, and it's draining new patients every single week.

Our approach

An AI receptionist that never goes to voicemail

We deploy an AI front desk that picks up in under a second, 24/7 — no hold music, no queue, no voicemail. It hears the caller's first words, detects whether they're speaking English or Spanish, and runs the entire conversation in that language, while your team reads a live, auto-translated transcript. It reads your real open slots and writes bookings, reschedules and cancellations straight into Dentrix, Open Dental or Eaglesoft during the call, so the appointment is confirmed before the patient hangs up. Your staff can listen in on any live call, see caller intent and sentiment as it unfolds, and take over in one click. Urgent cases are recognised and escalated to the on-call dentist with the full context of the call — and a true emergency is always directed to call 911, because triage is a routing step, not medical care. It sits in front of your existing line: you forward your number, keep your carrier, keep your number, and can be live in a day — after hours only, for overflow, or a full 24/7 front desk.

What's included

Everything you get

24/7 answering in under a second

Every call picked up day, night and weekend — no hold music, no queue, no voicemail, no callback promise.

English & Spanish, auto-detected

The system detects the caller's language from their first words and keeps the whole call in it, with a live auto-translated transcript for your team.

Live booking in Dentrix, Open Dental & Eaglesoft

It reads your real open slots and writes bookings, reschedules and cancellations straight into your practice management system, mid-call.

Listen in & take over in one click

Staff can monitor any live call with real-time transcript, caller intent and sentiment — and take the call over instantly when they want it.

Emergency triage to the on-call dentist

Urgent cases are recognised and escalated with the full call context. It is not a substitute for 911 — true emergencies are directed to call 911.

Call analytics, exportable to CSV

Call volume, peak hours, booking funnel and recovered production in one dashboard, exportable to CSV whenever you want the raw numbers.

How we work

How we deliver this

01

Map your front desk

We capture your booking rules, hours, FAQs, insurance answers, who's on call and exactly what counts as urgent.

02

Forward your line, keep your number

It sits in front of your existing phone line — you forward the number, keep your carrier and keep your number. Use it after hours, for overflow, or full 24/7.

03

Connect your PMS

We connect Dentrix, Open Dental or Eaglesoft so it reads live availability and writes confirmed appointments where your team already works.

04

Test in English and Spanish

We run real call flows end to end in both languages — booking, rescheduling, after-hours, staff take-over and emergency escalation.

05

Go live in a day, then tune

Most practices are live within a day. We review real transcripts weekly and refine answers, booking logic and escalation rules.

What your practice gets

  • Every call answered in under a second, 24/7 — no voicemail, no hold music
  • Spanish-speaking patients booked instead of lost at hello
  • Appointments written live into Dentrix, Open Dental or Eaglesoft, mid-call
  • Any live call monitored, with intent and sentiment visible — and taken over in one click
  • Urgent cases escalated to the on-call dentist with full context, 911 kept for true emergencies
  • Live in a day on your existing number, with your existing carrier
Get my free audit →
8+

Years working with medical clinics in the US & Europe

15

Medical companies, including a major dental network

30+

Specialists across 6 dedicated departments

4.9

Average client rating · month-to-month, no lock-in

Proof you can verify

Proof, not promises

22.8M views on one medical short — and 23.1M on the channel in five months, with zero paid reach. All public: check it yourself.
PM
@PrisraMarketingPublic YouTube · verifiable
202,589 LinkedIn impressions in 90 days (+6,569%) for a healthcare B2B account — screenshots in the analytics, not a testimonial.
IN
LinkedIn campaignClient account · verifiable
We report to booked appointments and cost-per-booked-patient, not views — and we put named client references on your strategy call.
TX
How Tepexa reportsEvery engagement
FAQ

Questions, answered

Yes. It answers in English and Spanish and detects which one from the caller's first words, then stays in that language for the entire call — including the booking itself. Your team reads a live transcript that's auto-translated, so a Spanish-speaking patient is booked in the moment instead of being put on hold for someone who speaks the language.

Ready for this in your practice?

Take the free 5-minute audit — we'll map the exact plan and budget for your practice.

Free AuditContact